EagleTech

If Wi-Fi doesn't work after changing your password

Computer

• Go to settings
• Go to Network & Internet
• Click on Wi-Fi
• Click on Manage Known Networks
• Click on the Wi-Fi you're trying to connect to
• Click on forget

Phone

• Go to settings
• Go to Wi-Fi settings
• Click on the Wi-Fi you're trying to connect to
• Click on “Forget Network”

Note: If the student recently changed his/her Coppin Account (EagleLINKS) Password, you will have to Forget the old Wi-Fi password and then enter the new one.

To forget old Wi-Fi password

1. Depending on the version of Android/iPhone, find the ‘Wi-Fi’ section under Settings.
2. Click on the Wi-Fi network you want to forget, in this case click on CSU-Wireless.
3. Then select Forget.
4. Once you forget the network, you can sign into the Wi-Fi with the new password.

Connecting to Wireless as a Guest

1. Campus guest will select and connect to wireless network named “CSU-Guest”. Click continue anyway if needed
2. Next campus guest will launch their web browser and image #1 below will display.
3. Guest will then need to register to obtain a guest username and password by clicking on “Need an account? Click Here”.
4. Once guest click on “Need an account? Click Here” they will be directed to the guest registration page. Here guest will enter their name and valid email address then accepts terms of use and click register.
5. Once guest clicks register, the Guest Registration Receipt will display. Click “Log In” to connect to wireless.

Download Instructions: How to connect to the wireless network as a guest user

Connecting Your Gaming Device to Wi-Fi

Below are instructions for connecting your game system to the Coppin wireless system.

STEP 1 - Locate Your TV or Game Console’s 12 digit Wireless MAC Address

First, find the MAC address for your device using the appropriate path below:

• PlayStation 4 (PS4)
  Settings → Network → View Connection Status → Wireless MAC Address
• PlayStation 5 (PS5)
  Gear icon (Settings) on the Home screen → System → Console Information → MAC address (Wi‑Fi)
• Xbox One
  My Games & Apps → Settings → Network → Advanced Settings → view wireless MAC address
• Nintendo Switch
  System Settings → Internet → view System MAC Address
• Apple TV
  Settings → General → Network → view wireless MAC address
• Roku wireless TV
  Home Screen → Settings → Network → About → view wireless MAC Address
• Amazon Fire wireless TV
  Home Screen → Settings → Device info → view wifi MAC Address

STEP 2 - Register the MAC Address on Campus Network

Use a campus computer (or device already connected on campus) to:

1. Visit http://resnet.coppin.edu/guest/register.php
2. Fill out the registration form and accept the terms of use.
3. Submit your console’s MAC address.
4. You will receive an SSID to use—either shown directly or sent to your Coppin State email.
5. This registration is valid only for the semester and only valid within dorm areas. Re-registration is required each semester

STEP 3 - Manually Configure Your Console's Wi-Fi

Once registered:

1. On your console, open Wi-Fi settings.
2. Manually enter the supplied SSID you received during registration exactly as it appears (do not select SSID from list).
3. Select security type: open or no security
4. Connect to that network, and your console should go online.

Key Notes & Reminders

• Semester Renewal Required: Your registration is valid only for the current semester—re-register each new term for continued access
• Location Restrictions: This SSID works only in residence hall areas. Outside of dorms, use the standard CSU‑Wireless network
• Older Consoles Still Supported: The original instructions for PS3, Xbox 360, Wii, and PSP remain—follow them if you're using those devices